ITIL® 4 Leader: Digital & IT Strategy=

ITIL® 4 Leader: Digital & IT Strategy: Course Information

This module will focus on the alignment of digital business strategy with IT strategy. The module also covers how disruption from new technologies are impacting organizations in every industry and how business leaders are responding.

The pace of evolution in the digital world has never been so fast and organizations need to be flexible and adapt to the ever-changing environment if they want to keep providing value to their customers while remaining competitive in the marketplace.

The IT & Digital Strategy module adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.
The module will help IT leaders and aspiring leaders build and implement effective IT and digital strategy that can tackle digital disruption and drive success.

Accredited training for the ITIL 4 Strategic Leader modules is mandatory to enable full understanding of the core material. ITIL 4 Foundation is a prerequisite for ALL modules. In addition, the ITIL Leader modules require a minimum of three years of IT managerial experience.

Course Outline :


Course Agenda :


Exam Information :

Delivery: Online (Web based) or paper based
Format: Closed book
Proctoring: Live or Web-proctored
Duration: 90 minutes (candidates taking exam in a language that is not their native, may be awarded 25% extra time)
No. of questions: 40, simple multiple choice (1 mark per question)
Pass Grade: 70% (28 marks out of 40)
Exam Prerequisites: Participants have to pass the ITIL® 4 Foundation examination. In addition, the candidate must have attended an accredited training course for this module.