Publisher : GoodeLearning

The ITIL Service Offerings and Agreements qualification is one of four ITIL Service Capability Courses and will provide you with guidance that focusses on the practical application of SOA practices in order to enable service portfolio, service catalogue, service level, demand, supplier and business relationship management and financial management for IT services. This is an accredited, interactive e-Learning course for students who wish to become certified in ITIL SOA.