Publisher : GoodeLearning

The objectives of this ITIL Intermediate Service Strategy course are to fully understand the customer business objectives and priorities and the role that IT services play in enabling these objectives to be met.

Key topics that are covered in the course include; service value definition, business-case development, service assets, market analysis, and service provider types.

Our course has been fully accredited by EXIN, who are licensed by AXELOS as an Examination Institute for IT Service Management.