SMART Service Desk – IT Service Management Suite is a flexible and robust solution that can be deployed via Purchased On-Premise, Subscription On-Premise and Cloud Subscription, with the portability to switch. It is simple, yet comprehensive; highly configurable ITSM Suite developed in alignment with the ITIL best practice framework to manage the entire service life-cycle across. We offer an integrated and modular solution that is designed to support multiple languages.
Installed in minutes; configured in hours.
Microsoft Azure Cloud or On-Premise
Ability to scale from 200 to 20k + users
Easy Customization and Administration without need for Programming.
Exchange, System Center, Twitter, VOIP, MS AX, Oracle EBS and Contact Center
Mobile applications support for Android, iPhone/iPad
Drive efficiency using ITIL 2011 standards from APM Group/Pink Elephant
125+KPI Based Standard Reports & Dynamic reports
Enterprise class features, affordable price