ITIL 4 is built on the established core of best practice in the ITIL guidance. ITIL 4 provides a practical and flexible approach to move to the new world of digital transformation and embrace an end-to-end
operating model for the delivery and operation of products and services. ITIL 4 also provides a holistic end-to-end picture that integrates frameworks such as Lean IT, Agile, and DevOps.
The ITIL® (4) Foundation “Select” is a 3-day classroom room based on the exam specifications specified by AXELOS for the ITIL® (4) Foundation certification. The fundamental objective of this
course is to help the participants understand the key concepts of service management and the ITIL 4 service management framework and prepare for the ITIL® (4) Foundation exam.
Exam: Exam Included (online exam, live procter)
Certificate: ITIL® 4 Foundation
Prerequisites: None
Accreditor: AXELOS & PEOPLECERT
Delivery format: e-Learning
Course Materials: Course Book
Delivery format: online or classroom